Liaise closely with customers to ensure best in class customer service.
General
In this role you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that customer accounts might face with accuracy and efficiency.
Reed in Colchester are delighted to be supporting our local client seeking a dedicated and enthusiastic Customer Service Executive to join their team on a Temporary to Permanent basis.
You will be handling customer purchase order requests, tracking shipments and billing-related inquiries.
Your primary responsibility will be customer support and satisfaction as the point of contact for all product, delivery, projects, and billing questions across various customers.
Outstanding customer service skills along with strong attention to detail are an absolute must for this role.
My client, a leading organisation in their field are seeking a Customer Services Executive to join their established team.
This role is based from my clients' offices in Colchester and due to their location, the successful candidate must hold a full UK driving license with access to their own vehicle.
This role is offered with a competitive salary and excellent benefits package.
To our clients MyRuby is an extension of their business - someone they can trust to handle their calls when they are either unavailable or unable to take the call.
MyRuby provides a personalised telephone reception, virtual PA and diary management service for offices and clinics across the UK, from our office in Colchester.
Each client is assigned a "Ruby"- their own dedicated Receptionist/PA who will be their first point of telephone contact with the outside world.
You'll help with frame adjustments, repairs, and fittings.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.