Posted by Travel Trade Recruitment • £25K/yr to £29K/yr
You will serve as the primary point of contact for customers who have issues with our products or services, working to resolve their complaints while maintaining a positive customer experience.
We are looking for a self-motivated, customer service focused individual who is passionate about delivering exceptional service and can handle and resolve complaints effectively and efficiently with the ultimate goal of achieving customer retention and loyalty.
Our client is an award-winning leading luxury travel specialist who are very well-established and extremely successful within their sector.
Posted by Page Personnel Secretarial & Business Support • £20K/yr to £25K/yr
As a Customer Service Advisor, you will play a key role in driving sales revenue by managing drink orders and providing exceptional support to licensees within the company's tenanted and leased pub estate.
The role involves regular communication with licensees, assisting with orders, offering product recommendations, and ensuring compliance, all while fostering strong customer relationships.
Our client is a leading pub company that owns a substantial estate of tenanted and leased pubs across the UK.
Join our dedicated Customer Service team at a leading company where quality and exceptional customer experience are at the heart of what we do.
As a Customer Service Administrator, you will be instrumental in delivering first-class service through multiple channels, including telephone, email, and Salesforce.
This role requires a focus on processing customer orders, handling enquiries, and ensuring first-time resolution of all customer queries while adhering to departmental KPIs.
The Customer Service Administrator will process customer orders, handle enquiries, monitor orders and proactively act on issues that may arise.
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.
A fantastic opportunity is available to work for a culturally centric team based in Chester who are looking for a Customer Service Representative to join them on a permanent basis.
Customer Service Representative Chester - £24,000 with a £2,500 bonus paid yearly!
The client is a global business but within the Chester office they have a real family feel where everyone works together to achieve a common goal.