We are looking to recruit an experienced Customer Service Representative to join our team, based at our Laindon, Essex Pharmacy.
The post holder will be responsible for ensuring a high level of customer service for our patients, ensuring queries are dealt with appropriately and efficiently.
MUST DRIVE/HAVE ACCESS TO OWN VEHICLE DUE TO NO PUBLIC TRANSPORT TO OFFICE LOCATION
Who are Zest Recycle
We're a recycling and waste management broker that isn't afraid to do things differently.
From hospitality to healthcare, we work with companies spanning a range of different sectors, offering a fresh, new perspective on long-standing waste management problems helping them to become an environmental leader in their sector.
Answer incoming calls from our clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients' criteria.
General
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
Posted by Seven Resourcing • £17.54/hr to £21.72/hr
The role
The Resolution and Response Officer is responsible for improving the effectiveness and quality of customer responses and are accountable for providing high quality and efficient customer responses, that reduce the risk of escalation to further stages understanding when to escalate issues to alternative teams.
General
Seven Resourcing are looking for a Resolution and response team officer to work with Havering Council.
This is a Full-time position, and we are paying £17.54 Paye and £21.72 umbrella per hour for this role.
In this role, you will manage and resolve customer complaints, Member enquiries, and information requests, ensuring high-quality, timely responses while adhering to relevant legislation and promoting continuous service improvement.
Spencer Clarke Group are seeking a Resolution and Response Team Officer for a Local Authority Client based in East London.
About the role
You will be tasked with delivering key strategic objectives:.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Leading investigations and subsequent resolutions of issues/complaints.
Role Summary
The postholder will ensure that patients' concerns or issues are addressed accordingly, working with the organisation to ensure an excellent customer service and contributing to efficient and effective solutions.
Role Overview
Salary: £30,000 - £37,500 per annum (Depending upon experience).