Join my client's friendly team and become an integral part of a highly regarded trade distributor in their field, supporting and building relationships with customers.
Basic Salary: c25K plus bonus
80% of the role will be reacting to phone calls and emails and some pro-active work chasing quotes.
As a Mortgage Complaint Customer Service Associate, you'll investigate complex complaints across our Mortgage team, taking ownership of the end to end process to complete the investigation.
You'll have a team of complaint handlers to support developmentally and coach.
You'll need to have excellent written and verbal communications skills, be detailed orientated and have past experience coach and developing a team.
Any experience working with complaints is desirable.
As a Complaint Handler, you'll investigate complaints within our debit and fraud team, taking ownership of the end to end process to complete the investigation.
You'll need to have excellent written and verbal communications skills, be detailed orientated and work at pace.
You'll do everything from checking off deliveries to dealing with enquiries or ensuring that the shelves are fully stocked with well-presented products.
In fact, time will fly by.
At Aldi, you'll never find yourself bored and twiddling your thumbs on the till as a Store Assistant.