In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes.
ENGIE's 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045.
We are currently seeking a Customer Service Advisor to join our client's dynamic team in Grimesthorpe, Sheffield.
Our client, a leading company in the steel industry, is known for its commitment to excellence and customer satisfaction.
With a convenient location just 17 minutes' walk from Arena / Olympic Legacy Park tram station, this permanent position offers an attractive salary of £25,000 to £25,500 per annum, depending upon experience.
Posted by Hays Specialist Recruitment Limited • £24K/yr to £25K/yr
Your new company
Working in a team of 6 you will deliver support to both internal and external customers, placing orders, dealing with queries, and making sure the customer experience is second to none.
Your new role.
We are working exclusively with a very busy and successful manufacturing business in Sheffield.
We are recruiting on behalf of our key client based in Dewsbury who are looking for a Customer Service Administrator to join their dedicated team on a permanent basis.
This role is crucial in providing first-class support and guidance to individuals seeking information and assistance.
The ideal candidate will be the first point of contact, ensuring that all inquiries are handled with the utmost professionalism and care.