Posted by April Faith Recruitment Ltd • £25K/yr to £28K/yr
Job Overview
Our client is seeking a dedicated and proactive Customer Service and Administration Assistant to join their growing team.
The successful candidate will be responsible for providing excellent customer service across our mobiles, broadband, phone systems, energy services, and merchant services departments.
This role involves managing customer queries, processing orders, and handling various administrative tasks via online portals and CRM systems.
In the administration aspect of the role, you will respond professionally and within a targeted timeframe to all inbound email inquiries, working closely with subscribers to ensure that all details are accurate and GDPR-compliant.
Joining a leading organisation in warranty and mechanical breakdown across Europe, they are independent experts in the automotive and insurance sector, with over 40 years' experience, operating in 9 European markets.
Among our distinguished brands, Parasol stands out as a premier provider within the industry, offering first-class service to the Agile Workforce, including freelancers and contractors.
At Caroola, we are a leading group of brands specializing in umbrella payroll, CIS, accountancy, and tax services.
With 20 years of experience as a leading umbrella payroll provider, Parasol has built an award winning reputation in the market.
Among our distinguished brands, Parasol stands out as a premier provider within the industry, offering first-class service to the Agile Workforce, including freelancers and contractors.
At Caroola, we are a leading group of brands specializing in umbrella payroll, CIS, accountancy, and tax services.
With 20 years of experience as a leading umbrella payroll provider, Parasol has built an award winning reputation in the market.
We are recruiting for an administrator who enjoys a varied work load (if you have experience in the service industry this would be an advantage but not essential) This role will be working in a team focussing on coordination of administration duties focussed on job completions and billing to effectively control and monitor service delivery within all divisions.
The ideal candidate will be
Hardworking, professional, very thorough even when working under pressure.
You must be willing to take on training and advice by senior members of the team and be enthusiastic in your role.