Posted by Recruitment Solutions (North West) Ltd • £23K/yr to £24K/yr
General
Our client is a national distribution and storage company, and they are looking for a Customer Service Advisor to join their busy, dedicated Customer Service Advisor team in their state-of-the-art facility in Rochdale.
Due to the continued and exciting growth of one of our clients, we are currently recruiting for a Customer Service Advisor for their growing team.
We are looking for candidates who have a passion for customer service that also have the ability to upsell additional company products and retain existing customers when coming to renew.
Are you looking to further your career in customer service
We are looking for a bubbly individual to come and join us here in Manchester and be part of our fun, friendly and energetic team in this customer service role.
You won't be bored in this role as you will be talking to our clients directly helping with any issues that they have.
You will be joining a vibrant award-winning team, with that family feel!
In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.