To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Posted by Pertemps Redditch Commercial • £12.80/hr
Customer Service Representative; Redditch based
My client is a manufacturer of precision tools and are looking for a Customer Service Representative to provide excellent customer service and promote their ideas throughout the organisation.
My client's main goal is to increase customer satisfaction, loyalty, and retention and to meet the customer needs and their expectations.