Posted by TIME Appointments Ltd • £23K/yr to £25K/yr
Skills & Experience Required
Proven customer service or administrative experience gained from a professional regulated environment.
An understanding of anti-money laundering (AML) issues and ID verification processes (preferred).
General
Time Appointments are working on behalf of a prestigious financial services company based in Ipswich, who are recruiting for a professional Technical Customer Service Executive to join their team on an initial Maternity cover basis.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
If you're a motivated, customer-focused individual with a can-do attitude, we want to hear from you.
Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do?
You'll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and crucially their patients' outcomes.
We are hiring for our client who is looking for a Customer Support Agent to join their expanding team.
Are you ready for a role where you are not just looking after your customers but providing an unforgettable experience?
If you are someone that enjoys being busy, speaking to people and working within a team whilst having your own responsibilities then this will be an interesting role for you.