Are you ready for a role where you are not just looking after your customers but providing an unforgettable experience? We are hiring for our client who is looking for a Customer Support Agent to join their expanding team.
If you are someone that enjoys being busy, speaking to people and working within a team whilst having your own responsibilities then this will be an interesting role for you.
You don't have to have come from a Bookings or Reservations role, what you will have is exemplary Customer Support skills with a high level of organisational ability, you will also be confident around IT systems. A full training programme with ongoing support will see the right person thrive in this role.
As the Customer Support Agent, you will have the chance to learn new and interesting things about various destinations, products and services whilst having the chance to add value and be part of an exceptional service.
As a Customer Support Agent, you will be:
- Dealing with incoming calls and emails
- Making accommodation and travel arrangements
- Ensuring customers receive an exceptional experience
- Taking Payments
As a Customer Support Agent, you will have:
- Exceptional attention to detail and organisational skills
- A high-level IT system ability (full training provided for in-house systems)
- Great Customer Service
- A positive and proactive approach
- A professional telephone manner
If the opportunity of Customer Support Agent sounds like the kind of challenge you were looking for then please contact us at or email your cv to .
By applying for the position of Customer Support Agent position you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services to us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt-out of this service at any point by informing Exact Sourcing.
We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter (@ExactSourcing) or ‘like' us on Facebook to keep updated with any future opportunities.
Exact Sourcing is an equal-opportunity employment agency