We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence.
As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment.
You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
Do you have proven customer service skills, not necessarily in the property industry, and have a clear understanding of how to deliver excellent customer service?
General
Due to further expansion our client have an opportunity within their Customer Excellence team.
Clark James Recruitment are working with a leading business based in Sittingbourne, Kent.
Do you pride yourself in your Customer Service skills and enjoy working with people?
This is a pivotal role where you will be supporting a diverse range of people, adapting your approach to meet the needs of the individual.
In return you will be offered a 3 month temporary contract which will be predominantly home based with the need to visit the offices in Canterbury once or twice a week.
The role mainly includes liaising with external customers to ensure that excellent customer service is achieved for Network Operations Customer Services.
Job Duties
To safely and effectively schedule staff (direct and contractors) for the South East Region.
General
Achieve full utilisation of the resources and updating scheduling tools
It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide.
This role will put you at the fore front of our Business Centre.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
You'll help with frame adjustments, repairs, and fittings.