Are you experienced in managing customer services and passionate about improving the customer experience?
In our search for a diligent Customer Service Manager, you will play an integral role in implementing and uplifting customer care standards across our dynamic structures.
If yes, we are excited to introduce an exceptional opportunity in a UK-based organisation, focused on establishing world-class service delivery.
Posted by Lloyd Recruitment Services Ltd • £30K/yr to £36K/yr
Leading a team of 10-14 Customer Service Agents, you will ensure company targets are achieved whilst ensuring ongoing training and support is provided to your team.
We are looking for an experienced Team Leader to join our client based in the local area.
This role is a permanent position, however we are looking for an individual to work on a temp to perm basis, to help with a quicker start date.
As the Customer Service Move Manager, you will be the main point of contact for customers, assisting them throughout their move, from the point of booking up to delivery.
They are currently seeking a Customer Service Move Manager for their team based in Surrey.
We are currently working with a family run business who specialise in international removals.
We are looking for an accomplished Customer Service Team Leader to support within the Service Delivery area of our client's business.
To manage areas of the service delivery teams, ensuring they are working in line with agreed KPIs and to support general admin, during times of absences and busier periods.
To have a strong eye for detail, and financial understanding, to ensure the company's financial spreadsheet is kept up to date for higher management to be able to accurately assess forecasts and budgets.
Posted by CCR Recruitment Group • £35K/yr to £40K/yr
£40,000 negotiable Bonus scheme and great benefits
CCR are supporting one of long-term partnered clients based in Southeast London who are experiencing a tremendous growth within their sector with no signs of slowing down.
They are a dynamic exciting, subscription-based company with a fantastic national customer base who are constantly expanding.
We are looking for our Guest Services Manager, who
Support the Guest Services team to achieve departmental goals and objectives.
Liaise with relevant Front of House teams to ensure guest satisfaction, colleague satisfaction, financial goals and responsible business targets are met.
Has full operational knowledge of all procedures, with a strong working knowledge of Opera.
The successful candidate will have worked in Customer Service for at least 5 years and have 3 years experience in management of that environment.
Your skills will include coaching, mentoring and leading a team of customer service executives, building confidence and developing your teams knowledge.
Hybrid working (3 days in office), great benefits which include 25 days holiday (growing to 28 with length of service) and opportunity to buy or sell 5 days a year, after probation healthcare, pension, season ticket loan.