Posted by Acorn insurance & Financial Services LTD • £30K/yr to £35K/yr
We are currently seeking a Team Manager with excellent communication skills and proven experience in managing teams within contact centres and face-to-face environments.
Our Customer Service and Handover Teams offer comprehensive support to customers throughout their rental contracts.
The ideal candidate will have a background in vehicle rental services, insurance, or subscription-based industries.
You will be responsible for managing team members and maintaining general communications.
We have an exciting opportunity available for a Customer Service Manager to join a successful outdoor sportswear brand for their growing customer service team based in Liverpool.
This is a entrepreneurial business who have grown every year since their launch 5 years ago and 2024 is going to be another big year for them, with a real focus on international presence.
The Customer Service Team Manager will work closely in conjunction with the Head of Customer Savings Operations and with Customer Service Officers to oversee the day-to-day running and training of the Savings Operations Team.
Focused on delivering exceptional customer service and taking ownership to deliver the teams KPIs and KRIs along with effectively resolving escalated complaints.
We are looking for an experienced Team Manager who has the proven ability to improve individual and team performance in order to deliver exceptional customer service.
This is an exciting opportunity for someone with previous managerial experience to develop a career in a growing energy company.
Protecting the customer experience and our business is our highest priority and your experience will allow you to contribute to continuous improvement schemes so we can continue to deliver the very best experience.
You will be responsible for managing a team of customer service representatives (3) developing service procedures, and setting clear customer support standards.
Techunite Ltd are seeking an exceptional Customer Service Manager to join an expanding tech company based just outside of Egham
You will be assisting in resolving complex issues and driving customer satisfaction.
Posted by Pertemps Bristol Commercial • £27K/yr to £30K/yr
Our successful, established and growing client have a new and very exciting opportunity for a Customer Service Manager to join their team in East Bristol.
This is a full time, permanent position, where you will perform a critical client focused role for the group.
The working hours are 34 hours per week, Monday - Thursday 09.00 - 5.00 pm and Friday 09.00 - 3.00 pm!
Posted by Source4 Personnel Solutions • £35K/yr to £40K/yr
General
Our client is seeking a hands-on Customer Service Manager to oversee a customer service team and ensure a seamless journey for their clients from the initial enquiry through to invoicing.
The successful candidate will lead a team of four, manage delivery issues, generate quotes, liaise with the transport department, and support the commercial sales team with account management and upselling while delivering clients' SLA's.
Our customer support staff are expected to embody patience, courtesy, and kindness in every conversation, ensuring that all inquiries are promptly addressed.
Our ultimate objective is to deliver exceptional customer support, ensuring that every interaction leaves customers delighted with their decision to choose us.
With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes.
William Martin, part of the wider SRC division, are at the forefront of revolutionising health and safety compliance solutions.