Posted by Mulberry Recruitment • £33K/yr to £36K/yr
The role of the Team Manager is to manage and support a Client Services Team in providing exceptional servicing to a portfolio of clients.
My client who are based in Winnersh are seeking a Customer Service Manager to join their fast growing team.
The Team Manager will be the first point of contact for the team and will be expected to have the skills and knowledge to understand and resolve any issues that should arise
You will be responsible for managing team members and maintaining general communications.
We have an exciting opportunity available for a Customer Service Manager to join a successful outdoor sportswear brand for their growing customer service team based in Liverpool.
This is a entrepreneurial business who have grown every year since their launch 5 years ago and 2024 is going to be another big year for them, with a real focus on international presence.
The Customer Service Team Manager will work closely in conjunction with the Head of Customer Savings Operations and with Customer Service Officers to oversee the day-to-day running and training of the Savings Operations Team.
Focused on delivering exceptional customer service and taking ownership to deliver the teams KPIs and KRIs along with effectively resolving escalated complaints.
We are looking for an experienced Team Manager who has the proven ability to improve individual and team performance in order to deliver exceptional customer service.
This is an exciting opportunity for someone with previous managerial experience to develop a career in a growing energy company.
Protecting the customer experience and our business is our highest priority and your experience will allow you to contribute to continuous improvement schemes so we can continue to deliver the very best experience.
You will be responsible for managing a team of customer service representatives (3) developing service procedures, and setting clear customer support standards.
Techunite Ltd are seeking an exceptional Customer Service Manager to join an expanding tech company based just outside of Egham
You will be assisting in resolving complex issues and driving customer satisfaction.
Posted by Clear Choice Recruitment • £40K/yr to £45K/yr
Due to growth plans they are looking to bring in an experienced Customer Service Manager to lead their small, but growing Customer Service and Retentions team.
We are currently recruiting for a manufacturing and retail business dedicated to bringing the best user experience to their customers through innovation, service and technology.
Their customers are at the heart of everything they do, and they don't settle for anything less than excellence.
We are seeking a highly motivated and experienced Customer Service Manager or Senior Team Leader to join our amazing client on a 12-month fixed term contract to lead the customer service team.
The ideal candidate will have a passion for customer service, excellent leadership skills, and a proven track record of managing a successful customer service department.
There will be plenty of process improvements and efficiencies required, enhance the level of customer service they provide as standard make it outstanding, performance management of the team and developing individuals.