We are looking for a Customer Service Advisor to join our clients team in Southampton on a temporary basis, with the potential to become a permanent role.
The successful candidate will play a crucial role in maintaining and increasing customer retention levels, providing excellent customer service, and actively promoting membership benefits to current and prospective members.
Day to Day of the role
Retain and renew customers through outbound telephone calls, ensuring members fully understand the benefits of membership.
Posted by Talent Sure Recruitment Limited • £25K/yr to £28K/yr
As a Customer Account Manager, you will be directly responsible for the collection of payments, in line with company policies and procedures when customers are both up to date and in arrears.
Our client, an award-winning fintech business is looking for a Customer Account Manager to join their team in the centre of Southampton.
They are passionate about customer service and proud that they have an 'Excellent' Trustpilot score of 4.9.
Posted by Global Technology Solutions Ltd • £32K/yr to £35K/yr
Working Conditions
This is a full-time position with some flexibility of hybrid working, including office-based, home-based, and on-site at customer locations.
While normal office hours are observed, occasional out-of-hours duties may be required, including travel to client sites.
General
WFH is noncontractual, will only be permitted with prior authorisation from the position's line manager or Director, and is be determined by business needs)