A highly successful IT and telecommunications services company based in central London seek a Helpdesk Team Leader.
You will lead and manage a small Helpdesk team and report to Line manager, carrying out a variety of technical and co-ordination tasks to meet customer requirements as the team leader and engineer at Helpdesk.
Ideal candidate for this role should have wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus software.
To provide assistance to the Sales Team and the Customer Service Team by placing orders, invoicing clients, responding to emails, answering phone calls, resolving issues and assisting Sales Managers.
General
Looking for a Customer Service representative to join a great lifestyle business based in London (Shoreditch)
As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage.
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
To meet the growing demand for our technology and services, we are now seeking a Sales Team Leader to join our sales department.
You will be responsible for working with key stakeholders to build out an outbound function for the Sales team and will be instrumental in defining how success is achieved, measured and surpassed month on month.
Being one of the fastest growing Fintech businesses globally we are looking for an exceptionally talented and self-motivated individual.