Posted by Solutions Through Knowledge • £25K/yr to £28K/yr
Company
We are assisting a progressive company who are searching for an IT Service Desk Analyst / 1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework.
Main Duties
Liaise with customers via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line IT issues, working in accordance to SLA's, quality standards and ITIL best practices.
Standard hours
Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per day.
ProTalent is seeking a Practice Manager for a fantastic opportunity at a well established accountancy practice in West Sussex.
The successful candidate will be responsible for overseeing staff and workflow within the practice, working closely with the directors to ensure efficient operations.
This role offers a competitive salary of £45,000 - £60,000, with the added benefit of hybrid and flexible working arrangements.