Posted by Get Staffed Online Recruitment Limited • £20K/yr to £22K/yr
Our client likes to connect customers with things they love, through a seamless personal experience.
If you love working with a team, providing great experience to customers and like to help people get the best and latest tech, then this may be the opportunity for you.
They achieve this through their dedicated contact centre teams and currently have some exciting opportunities for the right people to join them.
This increase in business in the lead up to Christmas, is the reason, they need to recruit extra members of staff within their Member Services team just to deal with the sheer volume of orders coming in.
This is truly one of our favourite clients who sell a very popular product that is even in more demand over the Festive Season!
They have been established for over 150 years, and are passionate about the products they offer to their members (customers).
To deal with telephone enquiries housing repairs from customers in a professional manner, consistent with corporate customer services standards and targets.
To provide and promote a professional, high quality, front line customer focused service to all callers, processing information in response to enquiries, concerns or requests for Council services received through various channels, and ensuring that all enquiries are swiftly and comprehensively resolved at first point of contact.
Ensuring that they are processed in one transaction, as far as is reasonably practicable.