My client is seeking a Customer Service Exceutive to join their team ASAP.
As the Customer Service Executive, you will be responsible for managing the planning, receipt and action of all orders/queries to lead time.
You will manage and assist in raising the profile of the department and be the main point of contact for the Customers in the order, delivery to invoice process.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Posted by Pertemps Redditch Commercial • £12.80/hr
Customer Service Representative; Redditch based
My client is a manufacturer of precision tools and are looking for a Customer Service Representative to provide excellent customer service and promote their ideas throughout the organisation.
My client's main goal is to increase customer satisfaction, loyalty, and retention and to meet the customer needs and their expectations.
We are seeking an experienced customer service representative to contribute to their continued success.
The Customer Service Representative plays a key role in maintaining a great relationship with current and new customers and ensuring that their experience with the company is positive.
Our client is a leading, established firm specialising in the movement of vehicles, dedicating themselves on exceptional service catering to a diverse group of customers.