The Customer Service Manager is responsible for leading a Customer Service Team, who typically deliver customer interactions across multiple channels to support sales and margin growth in line with the company's strategic growth plans.
General
Our Engineering client based in Barton Under Needwood is looking for an experienced Customer Service Manager to join the team with an immediate start..
The remit relates to a portfolio of material provision (S&T, Repairs and ad hoc Overhauls).
Posted by Macildowie Recruitment and Retention • £25K/yr to £26K/yr
Key responsibilities
Assisting and supporting the management support team to ensure that tickets are Triaged promptly and within SLA.
Overview
Working for an outstanding and well-established IT outsourcing company, the Successful Customer Operations Coordinator will be responsible for providing support and co-ordination of telephone calls and ticket delegation to the Service Delivery team.
General
With a solid customer services ability and clear telephone manner, you will also be responsible for carrying out a range of daily administration tasks.
Posted by Proftech Talent Ltd • £24K/yr to £25K/yr
Our Tamworth based client is looking for a Customer Service Administrator to join their team.
This role offers the opportunity to be at the heart of a fast-paced and collaborative team, providing essential support across various departments.
You'll take ownership of key tasks, from analysing reports to identify trends and resolving issues, to coordinating deliveries, returns, and customs processes.
Handle incoming telephone calls and assist customers with their enquiries.
General
Our well-established client based in the Tamworth area are currently recruiting for a Full Time Customer Service Advisor to join their team on a temp to perm basis.
You will be working full time hours, Monday to Friday on a rotating shift pattern - 8am - 4pm, 9am - 5pm, and 10am - 6pm.