How would you like to work within a specialist department combatting Fraud and Scams that affect vulnerable customers every single day?
What about a rewarding role within a well-known Financial Services company that cares about their customers and supports them in their moments of need?
I am recruiting for a local authority who is looking for a customer service advisor to assist with Winter Fuel Allowance initiative between October 2024 and March 2025 to encourage and support local people to make a claim.
Proactively engaging with members of the public.
Respond to customer enquiries (some of which may be upsetting) received through multiple access channels including, telephony, face to face, e-mail, web chat and social media, in accordance with the Council's Digital First principles, standards of professional conduct and taking into account any safeguarding issues.
Our client, a leading student accommodation provider, is seeking a highly motivated and customer-focused individual to join their dynamic team as a Customer Service Advisor.