We are seeking an experienced customer service representative to contribute to their continued success.
The Customer Service Representative plays a key role in maintaining a great relationship with current and new customers and ensuring that their experience with the company is positive.
Our client is a leading, established firm specialising in the movement of vehicles, dedicating themselves on exceptional service catering to a diverse group of customers.
Our client based in Milton Keynes are seeking a Customer Service Support Advisor to join their team on a permanent basis.
You will also be collaborating with internal colleagues within other departments such as Spares, Sales, and Finance to resolve customer issues.
The successful candidate will be liaising with colleagues such as Account Coordinators, Service Call Planners and approximately 60 field-based Service Technicians.
To deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty.
Essentially you will have proven experience in the automotive industry working in a customer service focused role, with ability to multi-task and adapt to changing priorities.
You will have exceptional administration skills, with experience in MS Office and basic Excel.
Basic Sage accounts would be an advantage to assist the Office Manager in absence but not essential.