As a Customer Support Specialist, you will be a front-line support for our clients' customers.
Providing service and maintenance solutions through the processing of Guarantee schemes in addition to providing assistance on an ad-hoc basis to the Warranty Team in response to expected fluctuation of seasonal demands.
We have a fantastic opportunity to join a Customer Support Team, on a temporary basis for a period of 12 weeks initially.
Our client, one of the UK's leading biotech companies, are recruiting a Senior Customer Service Team Specialist to join a friendly, close knit team.
This is a full-time temporary role, covering maternity, for up to 12 months and is focused on providing first class end-to-end solutions to a wide range of customer enquiries.
Key Tasks/Responsibilities for Senior Customer Service Specialist
Taking a lead role in the team, balancing regular customer enquiries with high level account management and dealing with issues and escalations.
Posted by Connect Recruitment Consultants Ltd. • £25K/yr to £27K/yr
Customer Care Specialist
To contribute to the delivery outstanding customer service to all customers through the provision and collation of timely and accurate information and the completion of all relevant transactions.
Through day to day transactions ensure compliance of all regulatory requirements and industry standards.