You don't need optical experience to join us as a Retail Assistant, but you will have worked in a retail or a customer-facing environment.
About the opportunityAn important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey.
This is a fantastic opportunity to join a business that puts the customer at the heart of everything we do.
Our client are a unique financial services organisation dedicated to providing exceptional banking services and financial solutions to their valued customers.
Do you have recent experience in a Customer Service role
You'll help our customers really feel good, giving them feel good moments that will keep them coming back to our stores, and drive our sales and we think that's a great opportunity.You'll really enjoy spending time with customers, whether it's demonstrating how to use a product or helping them find a new eye cream that they might not have considered before.
This is your chance to be part of something a bit different.
The hourly rate for this role is £10.30 - £11.35 depending on the locationThe importance of your role.
The role mainly includes liaising with external customers to ensure that excellent customer service is achieved for Network Operations Customer Services.
General
Achieve full utilisation of the resources and updating scheduling tools
Job Duties
To safely and effectively schedule staff (direct and contractors) for the South East Region.
Fantastic customer care is at the heart of everything we do, and as a Relief Pharmacy Dispenser you'll be part of helping customers and patients feel good.
It's everything from the clear advice and care you offer them, to the wide ranges of services we provide.This is a great opportunity to develop your pharmacy career and make a difference to the lives of our patients.
The hourly rate for this role is £12.69 and up to £14.05 across selected locations within London.The importance of your role.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
You'll help with frame adjustments, repairs, and fittings.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
We are looking for someone who has experience working on a support desk, taking calls from users and recording issues, dealing with low level queries such as password re-sets and then escalating matters to the relevant teams.
Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to close.
Technical skills covering O365, Windows 10/11 and Active Directory with any knowledge of networking, firewalls and security a real advantage.