Posted by Proactive Personnel Ltd • £25K/yr to £35K/yr
The Customer Service Manager will lead and manage the customer service function to ensure exceptional service is delivered to all customers.
Proactive Personnel are currently recruiting for Customer Service Manager for one of our clients in Miles Platting
This role will focus on setting clear service standards, responding to customer enquiries, overseeing daily operations, and implementing strategies to improve customer satisfaction, loyalty, and retention.
The purposes of the Customer Service Manager is to build a strong relationship with customers and stakeholders, to drive a customer centric organisation harnessing Customer feedback, identifying opportunities and making changes for improvement.
General
You will lead the Customer Service and Administration team, to ensure delivery and service levels are of the highest standard.
This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.
Candidates should have experience in excellent customer service and promote this idea throughout the factory.
Keep the department running efficiently and profitably, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
Posted by Page Personnel Finance • £40K/yr to £50K/yr
We are seeking a determined and enthusiastic Customer Service Manager to lead our team.
The successful candidate will be responsible for ensuring all processes run smoothly and efficiently, while maintaining exceptional customer service standards.
Our client has a substantial workforce, reaching over 2000 employees across various locations.
Posted by Page Personnel Secretarial & Business Support • £55K/yr to £60K/yr
The customer service manager will be responsible for leading a team to deliver exceptional customer service within the Manufacturing / Distribution sector.
The role requires the successful candidate to drive service improvements and ensure customer satisfaction across Europe.
Our client is a prominent player in their area, boasting a workforce of over 1000 employees.
This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.
Candidates should have experience in excellent customer service and promote this idea throughout the factory.
Keep the department running efficiently and profitably, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
A high growth ecommerce business are seeking a permanent Customer Service Manager to join their team.
This is a newly created role, leading a team of 3 customer service advisors, with the view to further expand, develop and implement processes within the customer service department.