We are seeking a highly motivated and experienced Customer Service Manager or Senior Team Leader to join our amazing client on a 12-month fixed term contract to lead the customer service team.
The ideal candidate will have a passion for customer service, excellent leadership skills, and a proven track record of managing a successful customer service department.
There will be plenty of process improvements and efficiencies required, enhance the level of customer service they provide as standard make it outstanding, performance management of the team and developing individuals.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Posted by ROTHERWOOD RECRUITMENT (2020) LIMITED • £29K/yr to £34K/yr
About Us
Our client is a vibrant and family-focused restaurant located within a stunning resort in Lancashire.
Serving guests from breakfast through to dinner, we offer delicious meals throughout the day, catering to locals and visitors from their hotel.
Their venue thrives in a fast-paced environment, delivering a warm and welcoming atmosphere while upholding the highest standards of quality and service.