Posted by Incubate Consulting • £23K/yr to £27K/yr
We are seeking a dedicated and customer-oriented Customer Service Executive to join a busy and fast-growing financial services business.
The role involves addressing customer needs, handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction across various communication channels such as phone, email, chat, or social media.
Our client is a leading financial services business based in the Liverpool area.
We are collaborating with a valued client to recruit a Customer Service Advisor for their Jeopardy Management team.
You will play a crucial part in managing a contract between our client and a third-party company supplying smart meters across the UK.
Initially a temporary position, this role offers the potential for a long-term opportunity based on your performance and ability to meet the role's requirements.
I am working exclusively with a business based in Liverpool who are seeking a Customer Service Representative, who will serve as the first point of contact for our customers during service issues or faults.
This role is vital in providing first-level support, managing support tickets, and ensuring high levels of client satisfaction through effective communication and problem-solving.
Not only is this company the UK market leader in their field, their competitive salaries, onsite parking, flexible working hours with an unrivalled benefits package; is simply not an opportunity you would want to pass up on!
An excellent opportunity for a customer focused professional to co-ordinate and manage key customer accounts a fast paced business within the beauty industry.
Job Description
To liaise with customers to build strong relationships.
This is an outstanding opportunity to join a successful dealer group as Service Manager at their busy quality franchised dealership in the Merseyside area .It is essential that you have excellent attention to detail, as well as the relevant technical and professional qualifications and experience of the aftersales/service side of the retail motor industry at management level.
This is an important site for the group, and as such, our client is looking for a successful Service Manager with experience of running substantial quality service departments - and you must also have a good track record of delivering strong CSI scores and an excellent understanding of, and focus on, good service process.
The package on offer includes basic salary up to £45000 and an OTE of £65000 which reflects the size of this opportunity.