An exciting position has arisen for someone who enjoys helping people, to join their expanding team within this fast-growing dynamic company.Your key functions will be to handle consumer enquires by phone, email and online, place orders, take payments, support and grow the business.
Working for my client who is a fantastic Norfolk based, award winning and multi-million turn over company.
A comprehensive training programme for all products and systems will be given.
Join us as our Contact Centre Manager as part of our Senior Management Team, overseeing the daily operations of the National Contact Centre and ensuring smooth performance.
In this role, you'll drive team performance, implement strategic goals, and step in for the Head of Call Centre when needed, ensuring effective leadership and seamless operations.
You'll analyse performance data, optimise efficiency, and make decisions that balance service quality with budget goals.
Posted by Hays Specialist Recruitment Limited • £26K/yr to £29K/yr
Your new company
Careline365 is a leading national personal alarm provider with a simple mission: to provide solutions that enable the ageing population, and those who are vulnerable, to enjoy better and safer lives.
Through their pioneering and cutting-edge products, Careline365 supports their members to maintain their independence, while their 24/7 emergency monitoring service brings peace of mind and comfort to users and their loved ones.
Launched in their founder's spare bedroom in 2013 as Lifeline 24, the early years of the business were spent exclusively selling personal alarm units.
Posted by Howells Recruitment • £24K/yr to £25K/yr
We are working with one of the UK's leading House Builders who are looking for a successful and proactive Customer Service Administrator to join their team based in Norwich.
It will be your responsibility to liaise with residents to resolve complaints and prevent and limit dissatisfaction quickly and efficiently.
Posted by Service Service Employment Agency Limited • £24K/yr
You will need to be a proactive, customer focussed individual who genuinely enjoys working in a fast-paced environment and is keen to develop their skills in a growing customer service team.
We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.
The small but busy team of customer service advisors provide customer support to 20 e-commerce web shops daily, through telephone, email support and online chat support.
Posted by Service Service Employment Agency Limited • £24K/yr
We are looking for a bright and positive-minded Account Manager to provide excellent sales service whilst demonstrating the ability to handle customer enquiries and convert into sales in a courteous, confident, and professional manner.
You will also be responsible for increasing sales from allocated accounts through proactive account management.
Our client, who operate within industrial supplies sales and distribution, will need you to offer the best solutions to customer queries whilst keeping the best interests of the company in mind.
Our client a dynamic company specialising in FMCG, committed to excellence and continuous improvement are seeking an Operations Director to join their team to oversee operational performance, drive financial success, and support strategic decision-making to foster business growth and profitability.
Operations Management
Warehouse Management: Oversee the operations of warehouses in both the UK and the Netherlands, ensuring optimal inventory management, order fulfilment, and logistics.
Supply Chain Optimisation: Develop and implement strategies to optimize the supply chain, reduce costs, and improve efficiency.