Are you an experienced Operational Manager that has experience of leading and supporting a customer service team and looking for a new and exciting role based in Belper?
We are working with a fantastic client based in Belper who are looking to hire an Operational Manager to join their team.
If so we have an excellent Operational Manager role that could be perfect for you.
We are seeking a Customer Service Manager to lead and direct our customer service team towards delivering exceptional customer care.
This role involves focusing on proactive customer relationships, people development, problem prevention, and continuous improvement of customer service operations.
As a key member of the Plant management team, you will ensure optimal delivery on expectations and manage Plant commercial terms and pricing conditions.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
The Customer Services Manager is responsible for managing a high level of administrative support services for customers and field force, from initial contact through to the end of the contract terms.
This role offers hybrid working - hours are Monday to Friday plus bonus.
The ideal candidate will lead our Operations team to ensure the prompt, efficient, and professional delivery of customer orders.
Hawk 3 Talent Solutions is hiring on an exclusive sole agency basis on behalf of our outstanding client for an Operations & Service Manager to join a highly successful Specialist Fire Protection & Security Solutions company based in Bridgwater, Somerset.
This is a senior-level role within the company, providing opportunities for career advancement and the chance to lead dynamic teams.