Our client is a leading global logistics provider.
With services ranging from domestic and international express delivery, e-commerce shipping and fulfilment solutions, road, air and sea freight, to supply chain management, consumer retail services, technical support and more.
We are seeking a dedicated customer service advisor to join our busy repairs and maintenance team on a 2-month contract basis.
As a vital member of our team, you will be responsible for providing excellent customer service to our clients, ensuring their needs are met promptly and efficiently.
Responsibilities
Act as the first point of contact for clients, handling inquiries and requests with professionalism and empathy.
Great for an individual who thrives within a fast paced, performance driven environment.
You'll have the scope to learn in an open and friendly atmosphere within a company that values employees, with a strong focus on continuous improvement and personal development.
With an exposure to internal and external stakeholders, you will be part of a talented, diverse team where your voice and ideas will be heard, and you can really make a difference.
The role - To assist and support the Customer Care Manager and Head of Customer Care in providing a high quality service to our customers, safely, professionally and within agreed or reasonable timescales.
The company are a Five Star builder who have a requirement for a Customer Care Administrator to provide maternity cover over a 9 month period.