£12/hr to £13/hr
England, United Kingdom
Contract

Customer Service Administrator

Posted by Recruitment Solutions (North West) Ltd.

Location - Reddish (Stockport)

Salary - £12.89 ph (This includes holiday pay) (30 hours PW)

Consultant - Sarah Duffy and Karen Reynolds

Our client is seeking a dedicated and professional Administrator/Receptionist and Switchboard Operator to join the team.

Job Description:

The Administrator/Receptionist and Switchboard Operator will be the first point of contact for our company. This role requires an individual who can manage multiple tasks efficiently while maintaining a high level of customer service. The successful candidate will handle front desk operations, manage the switchboard, and provide administrative support to various departments.

Key Responsibilities:

  • Greet and welcome visitors with a friendly and professional demeanor.
  • Manage the switchboard, answer and direct incoming calls promptly and efficiently.
  • Handle inquiries and provide accurate information about the company and its services.
  • Maintain a tidy and presentable reception area.
  • Schedule and coordinate appointments and meetings.
  • Manage incoming and outgoing mail and deliveries.
  • Assist with administrative tasks such as data entry, filing, and managing office supplies.
  • Support various departments with clerical tasks as needed.
  • Maintain security by following procedures and controlling access (monitoring logbook, issuing visitor badges).

Requirements:

  • High school diploma or equivalent; additional qualifications in Office Administration are a plus.
  • Proven experience as a receptionist, switchboard operator, or in a similar role.
  • Proficient in MS Office (Word, Excel, Outlook).
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to work independently and as part of a team.
  • Professional appearance and attitude.
  • Ability to handle sensitive information with confidentiality.