Our client is a leading global logistics provider.
With services ranging from domestic and international express delivery, e-commerce shipping and fulfilment solutions, road, air and sea freight, to supply chain management, consumer retail services, technical support and more.
We are looking for a dedicated and experienced Customer Service Team Leader to manage our key accounts and lead our customer service team to new heights here in Manchester.
Company: Leading Packaging Solutions Provider
About Us: Join our dynamic and innovative packaging company in Manchester, where we pride ourselves on delivering top-notch service and high-quality packaging solutions to our clients.
This Customer Service Advisor role will involve handling a high volume of VCC transactions to ensure these are reconciled and authorised, working with colleagues within TC Support and the wider business, too.
This is a great opportunity for a team player who has first-class attention to detail, customer service experience, and is highly numerate.
You will provide industry-leading support throughout our Reconciliations Function.
Our client is offering an exceptional opportunity for a Relationship Executive to join their industry-leading team.
Based in the vibrant Manchester City Centre, this role provides the chance to work within a sales and service-led business that supports over 80,000 organisations and 13 million lives across the UK & Ireland.
This role offers a competitive salary of £23.5K-£26K, with the potential to earn an additional £10k through performance-related bonuses.
This role is key to the Customer Service function and customer relationships of the business.
The person needs strong administrative skills as a core experience trait.
Responsible for the order to delivery communications with customers, and will ensure that the customers voice remains clear through development projects and the production planning process and that customer communication is clear and transparent, escalating any issues to the appropriate director or account manager.
As a customer service agent, your role will be to assist our customers with their Admissons related queries, making Applications and calling customers.
About the role
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