Posted by Osborne Appointments • £24K/yr to £26K/yr
OA are currently working with a successful, growing organisation who are currently looking to recruit an experienced Customer Service Executive to support the department in handling customer enquiries, communicating updates and building strong relationships with clients.
My client is seeking a Customer Service Supervisor to oversee the efficient running of our customer service operation.
This role is pivotal in ensuring that every customer interaction exceeds expectations and contributes to the company's growth by improving the customer journey.
Day to Day of the role
Oversee the workflow of all customer enquiries across various channels, ensuring quick resolution in line with company standards.
Working with the Head of Customer Success, this role offers the opportunity to play a key role in our scaling business, contributing to the growth of our Customer Success function, and the development of our future strategy.
You will assist in the design, definition and implementation of new systems, and the creation of key KPIs, SLAs and feedback mechanisms, whilst also handling day-to-day contact with customers requiring assistance, and pro-actively monitoring our live estate, flagging any concerns.
Acting as the voice of our customers within Energy Park, you'll ensure you understand their needs, communicate these to the business and advocate for them.
Posted by Assist Distribution Ltd • £28K/yr to £30K/yr
General
We at Assist Mobility are a family run company looking to welcome a full time Customer Service representative for our E-Commerce websites.
You will have the opportunity to make a positive impact by improving the quality of life for customers who are less fortunate, with the opportunity to do this from your own home.
Key Responsibilities Include
Customer Interaction - Engage with customers over the phone and via email, ensuring a friendly and patient approach.
We have a fantastic opportunity for a Customer Service Administrators to kick start their career for an exciting and growing customer service team based in Hemel Hempstead.
The main job function will be to deliver excellent customer experience to all clients across all aspects of the process from client on-boarding, quoting, reporting, invoicing, and managing all incoming customer communications in a swift and professional manner.
If you are a school leaver/fresh graduate looking to develop your skills and progress within an office environment or have a background in retail and are looking for a change then please do get in touch!
Posted by Think Specialist Recruitment • £24K/yr to £27K/yr
We are looking for new people to join a Customer Service/Order Management team as a Customer Service Agent based in one of their head offices located in the Maylands area of Hemel Hempstead.
Would you like to be a part of a very well-established international company who specialise in a number of sectors, providing top of the range products across the globe to everything from the beauty industry to the motor trade.
This is a team of just over 20 people, a tight-knit and very friendly and supportive team, looking for other like-minded people who are team players, nice and willing to get stuck into things.