The role will be accountable for the leadership of the Customer Support function with a focus on the planning and implementation of a strategy to enhance and build on existing services; and team development.
To support this and future expansion they now seek an experienced Head of Customer Support.
Our client is an established SaaS business, the market leader in its sector, with exciting growth plans.
Posted by Hays Specialist Recruitment Limited • £27K/yr
Your new role
Join a prestigious client based in Theale, Berkshire, known for delivering exceptional products and customer service all whilst being a renowned brand in its industry.
Join our Medical Division as a Service Administrator, where you will use your administrative skills to ensure that our customer service team's expectations are met efficiently and accurately.
This role is crucial in coordinating service work, managing non-technical queries, and maintaining service records to support the smooth operation of the service department.
Service Administrator
Job Type: Full-time Monday to Friday 9.00am - 5.30pm with 1 hour for lunch, office based.
Join our Medical Division as a Service Administrator, where you will use your administrative skills to ensure that our customer service team's expectations are met efficiently and accurately.
This role is crucial in coordinating service work, managing non-technical queries, and maintaining service records to support the smooth operation of the service department.
Service Administrator
Job Type: Full-time Monday to Friday 9.00am - 5.30pm with 1 hour for lunch, office based.