Our client, an esteemed organisation in the Public Sector, is actively searching for Service Engineers (onsite) to support their dynamic team on a contract basis.
This role requires a committed individual who can contribute to enhancing service delivery standards within the digital domain of governmental operations.
Our client is looking for an experienced customer service advisor to join their busy team.
If you are available immediately and have previous customer service experience in a contact center/helpdesk or office-based customer service environment then this could be the role for you.
In this role you will be
Providing a front-line service for any enquiries from customers via telephone, email or face to face and seeing the process through from start to finish with each query/complaint or enquiry.
The Business Service- Engineer will be responsible for the effective management and delivery of cyclical maintenance, service and monitoring of Mechanical and electrical systems to comply with all current statutory regulations and good building maintenance practices.
The Business Service Engineer will be responsible for the effective management and delivery of Mechanical projects on managed properties including operation, non-operational buildings, investment land and buildings.
The Systems and Connectivity Retrofit Solutions team within the customer services domain provides integrated and innovative Retrofit Solutions to our customers for a safe and sustainable fleet.
One of the team's missions is to provide a service for airlines to modify / upgrade the in-service products, from request to implementation.
This is split into 3 streams, Technical Coordination, Systems Engineering and Connectivity Technical.
This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of council service including; Elections, Waste, Council Tax, Housing, Parking, Children's Service, Education, Adult Social Care and much
You will provide advice and guidance to customers and members of the public requesting support predominantly via the telephone.
Face to face, email and digital customer interactions can also be involved.