As a Mortgage Complaint Customer Service Associate, you'll investigate complex complaints across our Mortgage team, taking ownership of the end to end process to complete the investigation.
You'll have a team of complaint handlers to support developmentally and coach.
You'll need to have excellent written and verbal communications skills, be detailed orientated and have past experience coach and developing a team.
Any experience working with complaints is desirable.
As a Complaint Handler, you'll investigate complaints within our debit and fraud team, taking ownership of the end to end process to complete the investigation.
You'll need to have excellent written and verbal communications skills, be detailed orientated and work at pace.
Join my client's friendly team and become an integral part of a highly regarded trade distributor in their field, supporting and building relationships with customers.
Basic Salary: c25K plus bonus
80% of the role will be reacting to phone calls and emails and some pro-active work chasing quotes.
Posted by Think Specialist Recruitment • £11.50/hr to £12/hr
This job has come about due to the company growing and looking for a new person to bring into the team and fully train into the role - So it could suit someone junior looking to start an interesting career or someone with a good level of customer service/admin experience and wanting to take that into something new and full of future potential.
Now recruiting for a Service Administrator to join an industry leading provider in Dunstable who are renowned for supplying products and services to some of the countries leading tv personalities.
You'd be joining a well-established company and a high-functioning team of very kind, supportive and fun people with a real work hard, play hard attitude.