A dynamic and thriving company is seeking a dedicated Customer Support Assistant to join their team on a permanent basis.
This role is based in Byfleet, providing an excellent opportunity for someone with a background in customer service and administration to contribute to the success of a growing business.
Key Requirements
Previous experience in customer service and administration.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
Ensuring issues are resolved efficiently and satisfactorily.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
Duties
Dealing with a high volume of inbound and outbound calls.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
Ensuring issues are resolved efficiently and satisfactorily.
Come and join our clients team based in Surreyas an Accounts Processing Assistant with immediate start:
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of the client including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
The Role
This is an important, customer facing role supporting the provision of excellent customer service, administrative and financial functions.
Communicating effectively with customers, providing exceptional support in a timely manner.
General
Working as part of a team who are committed to providing exceptional customer service, my client is looking for a motivated and enthusiastic individual, who is passionate about helping people and eager to contribute to a growing company.
Kenneth Brian Associates are working on an exciting opportunity for a company based in Leatherhead, who are looking for a new member of their Customer Service Admin team.