Customer Service Advisor
We are currently looking for a Customer Service Advisor to join a dynamic team based in West Molesey. We are looking to speak with full-time candidates who can be flexible to work some weekends.
This is a brilliant opportunity with plenty of room to progress your career in a leading storage company.
Responsibilities:
This is a highly varied role role:?
part?
customer service,?
part
?sales and
?part
??facilities management. This is a truly unique job and no day is exactly the same.
Here are some of the things you'll get up to day-to-day:
- With a good understanding of the customers' needs you'll help them decide what the best solution is for them
- You'll maximise sales at every opportunity through promoting our products and services
- You'll offer the highest quality of customer service in person, via email or phone.
- Completing daily health and safety walk rounds you'll help to maintain the general cleanliness of the site
- You'll carry out general administrative tasks on our database
Who we're looking for?
You will be:
- Friendly, warm and you enjoy meeting people from different walks of life
- A great listener with a genuine interest in helping people
- Able to work well both on your own and as part of a close-knit team
- Hungry to learn and wanting to expand your skill set
- Good at managing your time
- Experience as a Customer Service Advisor would be preferred
What?we can offer you
- Quarterly bonuses averaging around 10-12% a year of salary
- Additional day off for your birthday
- Great pension and share save schemes
- Travel benefits - cycle to work scheme/ free on site parking and season ticket loans
- Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave
- Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering