A dynamic and thriving company is seeking a dedicated Customer Support Assistant to join their team on a permanent basis.
This role is based in Byfleet, providing an excellent opportunity for someone with a background in customer service and administration to contribute to the success of a growing business.
Key Requirements
Previous experience in customer service and administration.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
Ensuring issues are resolved efficiently and satisfactorily.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
Ensuring issues are resolved efficiently and satisfactorily.
Come and join our clients team based in Surreyas an Accounts Processing Assistant with immediate start:
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of the client including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
The Role
This is an important, customer facing role supporting the provision of excellent customer service, administrative and financial functions.
Communicating effectively with customers, providing exceptional support in a timely manner.
General
Working as part of a team who are committed to providing exceptional customer service, my client is looking for a motivated and enthusiastic individual, who is passionate about helping people and eager to contribute to a growing company.
Kenneth Brian Associates are working on an exciting opportunity for a company based in Leatherhead, who are looking for a new member of their Customer Service Admin team.
Working as part of our friendly and supportive Customer Services team, you will be handling inbound calls from residents, businesses and visitors resolving as many as possible at first point of contact.
About the role
Duties also include handling enquiries received via email and through our online forms, occasional face to face duties at our reception and other administrative tasks as required.