Are you a friendly and dynamic individual with a passion for providing exceptional customer service?
£23,000-£25,000 per annum; Witham, Essex
Benefits: Hybrid working available after probation, life cover x 2 basic salary, 20 days annual leave plus bank holidays plus up to 4 additional days for Christmas, employee assistance programme, pension scheme.
I am working with a growing retailer who are expanding their team and searching for an experienced Customer Service Executive to join their friendly team.
Responsibilities
You will be responsible for supporting customers with any questions or queries via a variety of avenues - telephone, livechat and email.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
Daily Duties
Answer incoming calls from our clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients' criteria.