Customer Service - liaising with the end clients directly on day-to-day matters or when the Account manager is not available.
Stock analysis/control - working with the account manager to ensure minimum safety stock levels are maintained following forecasts and adjusting accordingly.
General
We are looking to recruit for a Customer Service / Sales Support Advisor to work as part of a busy team based just outside Cardiff.
We are currently looking for experienced, customer service executives in Cardiff from a contact centre environment who have ideally worked specifically within insurance or at least within financial services.
We are currently recruiting on behalf of an award-winning insurance company.
Due to significant growth, they are expanding their Cardiff based team.
As a Customer Service Administrator, you will be responsible for full administration duties in the Service Department ensuring customer requirements are met.
We have a great opportunity for an enthusiastic individual to work as a Customer Service Administrator on a full-time, permanent basis.
Our client is a worldwide distributor of products, services, and supplies for the healthcare sector.
We have an amazing opportunity for a Customer Services Administrator to join an innovative organisation with a friendly, empowering, respectful and transparent culture.
In this role, you'll play a crucial part in coordinating customer service requests with their in-house transport and third-party hauliers.
If you are a highly organised individual who is willing to learn, can use your own initiative and is able to work in a busy, fast paced environment then we would love to hear from you!
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.