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Assistant Managers (2ICs) are responsible for assisting and deputising for the Store Manager to ensure the smooth running of the department and team. The Assistant Manager will, therefore, need to make certain that standards of customer satisfaction are maintained at all times thus ensuring revenue is optimised. Our Assistant Managers have a passion for our products, are full of energy and drive to get things done, motivate their teams and drive performance, build great people, keep our customers at the heart of everything they do and have an entrepreneurial spirit. An experienced career focused, ambitious and determined person will have the potential to grow from this Assistant Store Manager position to further career prospects within Harvey Norman. A hardworking, conscientious, and self-motivated person will fit into this strong leadership role. YOUR PROFILE: Action oriented, and results driven - Engaged and full of energy and drive to get things done. Motivate others - creating a culture and environment in which others want to do their best, you drive performance and encourages loyalty, pride, and engagement within the business. Manage with courage - provides open, honest, constructive feedback in a timely manner and confidently addresses any problems directly. Customer focused - Understanding that great customer service is not a one-size fits all proposition and that excellence is about doing ordinary things extraordinarily well. Identify & develop talent - understand the strengths of the people in your team and create development plans for each of your direct reports. Manages time and prioritises - use your time effectively and efficiently to concentrate your efforts on the most important priorities which deliver results. YOUR QUALIFICATION & EXPERIENCE: Strong Leader of People. Sales and Performance Coaching. Hardworking, Conscientious and Self Motivated. Problem Solver/Analytical. Strong Sales Experience. Industry and product knowledge in any of the categories sold by Harvey Norman such as furniture, interiors, cooking, technology, and appliances is preferred - but not essential. WHY PEOPLE JOIN US: We're dynamic and growing! Fun, high energy work environment Culture of developing and promoting from within the company Our entrepreneurial spirit BENEFITS 28 days annual leave (pro rata). Ongoing training and development opportunities. Generous staff discounts. Generous commission system. Birthday Day off (1 year service applies). Incremental annual leave in accordance with long service. Long service award. Additional Information: We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends and public holidays.
Reporting to the General Manager, the Store Manager is ultimately responsible for the successful day-to-day running of the Store and the Department. Store Managers are responsible for building and inspiring high-performance teams of unique individuals who deliver positive experiences for customers on the sales floor and behind the scenes. You will need to make certain that standards of customer satisfaction are maintained at all times thus ensuring revenue is optimised. Most importantly, Store Managers share the Harvey Norman vision with employees and encourage their growth. This is a fantastic opportunity to work in exciting categories and work with some of the biggest tech brands including Apple, Samsung, HP, Google, Fit Bit and Microsoft. YOUR JOB - your tasks will include: Human Resources: recruitment and selection; coaching and performance management; roster and payroll management, team development, training and development. Store business operations, including managing profit and loss, special promotions, merchandising, displays and events, facility management, safety, security and banking, ensuring cash handling policies and procedures are carried out. Stock management responsibility, trend analysis, and measuring of sales figures. Meet and/or exceed store targets as directed by your General Manager and the company. Maintain current knowledge of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitions are doing. Updating colleagues on business performance, new initiatives, and other pertinent issues. Other duties as required to complete the Store Manager role. YOUR PROFILE - your knowledge, skills and experience include: Strong Leader of People Sales and Performance Coaching Problem Solver/Analytical Responsible/Reliable Commercial Awareness & Reporting Skills Marketer/Promoter WHY PEOPLE JOIN US We're dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. BENEFITS 28 days annual leave (pro rata) - increasing with your length of service, plus the opportunity to buy or sell annual leave. Ongoing training and development opportunities. Generous staff discounts. Birthday Day off (1 year service applies). Long service award. ADDITIONAL INFORMATION This is a permanent contract subject to a six-month probationary period. We need our employees to be flexible about when they work, covering store opening hours, attending head office meetings as required, including evenings, weekends and public holidays. The Store Manager is the store's primary key-holder and may be called to the store before, during, or after business hours in the event of an emergency. Store Managers must be willing to relocate to other national store locations as required.
Harvey Norman is looking for an Executive Assistant for the Managing Director & CFO to work in our head office based in Sutton Coldfield. The ideal candidate will be experienced in handling a wide range of administrative and executive support related tasks. The ability to interact with staff (at all levels), customers and suppliers in a fast-paced environment, sometimes under pressure, is essential. A high level of professionalism and confidentiality/discretion is crucial for this role. With some requirement for project management the person must be able to work independently with little or no supervision. THE ROLE - Your tasks will include: Provide confidential complex calendar management for both the MD & CFO. End to end ownership of key functional monthly meetings. Prepare comprehensive travel itineraries for the MD/CFO & Leadership Team. Arrange internal and external meetings & events within specified budget. Project management as needed under the direction of the MD/CFO. Act as office manager providing guidance to & overseeing the receptionist and any events or activities in the office building. Draft and prepare documents and reports which may be of a highly confidential and sensitive nature. Scheduling appointments for involved parties (store staff, HR) with Engineers/Assessors/Solicitors/Barristers as required. Liaising with hotels to secure corporate room rates and administering SLA's for same. This list is not exhaustive and other duties may be assigned as required to meet the business needs. YOUR PROFILE - Your knowledge, skills and experience will include but not limited to: Experience and Qualifications: Minimum 3 years' experience providing confidential executive administrative support. Demonstrable ability to use high level functionality of MS Office based IT systems. Experience in end-to-end ownership of Key Monthly Meetings. Experience planning, managing, and executing events and meetings. Project management experience desirable but not essential. Excellent Organisational Skills Effective Communicator/Good Listener Hardworking, Conscientious and Self Motivated Customer Service Continuous Development Team & Collaborative Working BENEFITS 28 days annual leave (pro rata) - increasing with your length of service, plus the opportunity to buy or sell annual leave. Ongoing training and development opportunities. Generous staff discounts. Birthday Day off (1 year service applies). Long service award. ADDITIONAL INFORMATION: This is a permanent contract subject to a six-month probationary period.
The role of the Retail Support & Operations Person has a wide range of responsibilities which supports the team and has a focus on improving the overall customer experience. This is an excellent opportunity to work in a fast moving and dynamic retail company. We offer a positive, optimistic and fun place to work where colleagues become friends, great people and great teams are recognised and milestones are celebrated. YOUR JOB: Build customer loyalty by providing a great, friendly and professional service. Oversee and process all online orders, for delivery and collection. Oversee the online emails and phone calls; respond to customer queries promptly and professionally. Process all branch transfers and purchase orders. Stock Management (stock counts/batching/negative/aged stock), Goods Receipting, and processing of credit claims. Merchandising. Assist on the Cash Desk during busy periods. Other duties that may be required from time to time to fulfil your role. YOUR PROFILE: Customer Orientated. Attention to detail. Team & Collaborative Working. Adaptable to Change. Positive attitude and outlook. YOUR QUALIFICATION & EXPERIENCE: GCSE's or equivalent is required. Ideally have retail experience but not essential as excellent training will be provided. Strong attention to detail. Excellent organisational skills. Effective communication skills particularly through phone and e-mail. WHY PEOPLE JOIN US: We're dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discounts. BENEFITS 28 days annual leave (pro rata) - increasing with your length of service, plus the opportunity to buy or sell annual leave. Ongoing training and development opportunities. Generous staff discounts. Birthday Day off (1 year service applies). Long service award. Additional Information: Full-time and Part-time positions are available. We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends and public holidays.
Reporting to the Product and Marketing Manager (PMM) of the Electrical division based in head office, the Retail Co-Ordinator is responsible for providing first class administrative support in order to ensure the smooth running of the department. This role is crucial to support the PMM to ensure all supplier and store queries are dealt with quickly and efficiently. This role is incredibly fast paced and the ability to prioritise will be crucial. This role is very administrative based and support systems such as Excel and SAP are used daily to deliver exceptional levels of support. You will be working with Global brands such as Dyson, Nespresso, Delonghi and many more on a regular basis. YOUR JOB - your tasks will include: Product Management, including price changes, competitor and market analysis. Working in conjunction with our Web team to ensure products are advertised online. Provide assistance with the overall day-to-day administrative operations of the Electrical Department Head Office team. Data entry. Requesting and Processing supplier funding. Handling external and internal communications. Working with SAP. Running reports. Event support. Ad hoc duties as required. YOUR PROFILE - your knowledge, skills and experience include: High attention to detail essential. Strong PC skills required particularly in Excel. SAP experience is desirable but not essential, training will be provided. Effective communication skills. Proactive. Well-organised. Works well as part of a fast paced, dynamic team. WHY PEOPLE JOIN US We're dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. BENEFITS 28 days annual leave (pro rata) - increasing with your length of service, plus the opportunity to buy or sell annual leave. Ongoing training and development opportunities. Generous staff discounts. Birthday Day off (1 year service applies). Long service award. ADDITIONAL INFORMATION This is a permanent contract subject to a six-month probationary period. We need our employees to be flexible about when they work, covering store opening hours, attending head office meetings as required, including evenings, weekends and public holidays.
Harvey Norman are currently seeking an experienced advertising/marketing professional to join our team in the role of Advertising Coordinator for our UK stores. Harvey Norman is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, appliances, and technology from the leading brands in the World. The role will involve the management and execution of all our advertising campaigns, working closely with the wider management and advertising team, product division teams, external brands and store managers. You will deliver offline and online advertising campaigns that drive footfall to our stores and visits to our website. In addition, you will focus on in-store marketing collateral, out of home and social campaigns. The role requires a fast paced, enthusiastic person with particularly strong organisational skills and a genuine interest in advertising and marketing. YOUR JOB - your tasks will include: Generate creative commercial advertising for Catalogue, Press, Radio, TV, OOH and digital. Communicate all advertising activity and provide proof of execution to relevant parties. Manage all point of sale and store signage requirements, including sourcing of new solutions to rate negotiation with print partners. Plan and execute OOH advertising campaigns, from identifying suitable sites to briefing graphic designers on creative and delivering to the media owner. Develop and coordinate store specific advertising projects. Facilitate the production of all advertising materials for projects allocated by management. Maintain effective and collaborative working relationships with internal teams ie. product and marketing managers, store network, e-commerce team, digital, photography and graphic design teams. YOUR PROFILE - your knowledge, skills and experience include: Project coordination. Strong time management skills. Strong attention to detail. Strong administration skills. Strong in cross-team collaboration. Excellent computer skills, Adobe Photoshop skills an advantage. Creative flair. Experience in advertising with at least 2 years office work experience. Demonstrated excellence in verbal, written and presentation skills. Experience in retail channel marketing a strong plus. WHY PEOPLE JOIN US We're dynamic and growing. Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discounts. BENEFITS 28 days annual leave (pro rata) - increasing with your length of service, plus the opportunity to buy or sell annual leave. Ongoing training and development opportunities. Generous staff discounts. Birthday Day off (1 year service applies). Long service award. Additional Information: This is a permanent contract with a 6-month probationary period.
Are you a creative and visual person? Do you possess the confidence and commitment to work with a team who are aiming to be the best in the industry? Have you an eye for detail and current trends? Harvey Norman is now seeking an experienced Visual Merchandiser for the Furniture and Bedding Divisions. Harvey Norman is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, appliances, and technology from the leading brands in the World. This role involves the creation and implementation of in-store displays that combine a range of products sold in store. YOUR JOB - your tasks will include: Create artistic concepts for in-store displays. Take responsibility for the visual look of the store. Move and position store merchandise. Work as a part of the furniture and bedding teams to ensure high standards of presentation throughout multiple stores. Travel to stores as required. Other duties that may be required from time to time to fulfil your role. YOUR PROFILE - your knowledge, skills, and experience include: Be highly motivated and hard working. Be creative and very in tune with key trends. Be energetic and enthusiastic. Be willing to travel. Have a full clean driving license. Visual merchandising experience. WHY PEOPLE JOIN US: We're Dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous store discounts. BENEFITS 28 days annual leave (pro rata) - increasing with your length of service, plus the opportunity to buy or sell annual leave. Ongoing training and development opportunities. Generous staff discounts. Birthday Day off (1 year service applies). Long service award. Additional Information: This is a part-time, permanent contract with a 6-month probation period. If you want to join a team of positive and dynamic people who aren't afraid to challenge and push boundaries, if necessary, then we would love to speak to you.