Role: Business Administration and Customer Services Assessor
Eden Brown Education are currently looking to recruit an enthusiastic Business administration and Customer Services assessor to work on behalf of a leading Further Education College in Lancashire.
Our mission is to assist clients in efficiently and effectively managing their claims, ensuring they receive fair compensation and timely resolution.
Company Overview: Our client is a leading claims management company dedicated to providing exceptional support and guidance to individuals navigating various claims.
They are committed to delivering unparalleled customer service and fostering trust and satisfaction among their clients.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Customer Service Officer Customer Service Officer Customer Service Officer Customer Service Officer Customer Service Officer
3 years customer service contact centre experience needed
To represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required.