Responsible for receiving and administering all housing complaints into the service within set timescales.
The role is predominantly supporting colleagues to provide an effective complaints handling service to meet the requirements of the Housing Ombudsman and Social Housing Regulator:
Somerset Council's housing landlord service provides housing management services to approximately 5,600 council housing tenants.
Responsible for receiving and administering all housing complaints into the service within set timescales.
Interrogating in-house systems, speaking to colleagues and using policies and processes to identify whether the contact received is a service request or complaint.
General
Simple Recruitment are looking for a Customer Service Advisor for our client based in Taunton to join their team on a temporary basis.
Our highly successful client are looking for an Administrator to join their centralised team in Taunton, to specifically support their busy tax department but working closely with other administration/reception colleagues across the firm together with clients and other external bodies.
We are looking for someone with great communication and customer care skills, a professional and personable demeanor, well-organised, IT literate (Word/Excel) and a team player.
The Hours: 36 hours per week - Applicants will be required to work 36 hours per week on a flexible basis across Monday to Saturday in line with the branch operating hours.
We are currently recruiting on behalf of 1 of the UK's largest building society's who have been voted the 3rd Best Big Company to Work in 2022.
This is an exciting role with lots of customer interaction in a thriving and interesting industry.
A highly respected and busy independent sales and lettings agent is looking for an experienced and organised Receptionist / Negotiator for their Taunton office for a fixed term 12 month contract with a salary of £24-26,000 DOE.
They are looking for a hard-working and personable person, who is articulate and well-presented, a real team player and a person with a "can-do" attitude.
We are a flexible hybrid employer with a combination of office based and working from home
This is an assistant post reporting to a team leader Full-time role We're working to improve the lives of our Customers and the general public here in Somerset - and you'll be a key part of that.
Your day-to-day work will involve
Process financial transactions in accordance with agreed practice and authorisation processes.
My client are looking to employ a Legal Assistant full time to work at any of their Southwest offices.
You will be confident in your ability to work well under pressure, conducting matters in a professional manner, whilst providing a friendly, courteous and knowledgeable service.
You will be covering holidays of other legal assistants and high volumes across the firm in their Commercial, Conveyancing, Family, Litigation, Personal Injury and Private Client departments.
My client are looking to employ a Legal Assistant full time to work at any of their Southwest offices.
You will be confident in your ability to work well under pressure, conducting matters in a professional manner, whilst providing a friendly, courteous and knowledgeable service.
You will be covering holidays of other legal assistants and high volumes across the firm in their Commercial, Conveyancing, Family, Litigation, Personal Injury and Private Client departments.