Posted by Hays Specialist Recruitment Limited • £15.72/hr
Working within the Customer services team you will be supporting the team to answer incoming telephone calls and emails which could be about matters such as: changing/amending direct debits/updating tenant information/ logging repair requests and creating work orders, taking payments.
You will also help support the team with various administration tasks which will include, managing 3 inboxes, downloading the out of hours report in the morning and actioning any follow up required, supporting benefits and universal credit portals, liaising with surveyors for inspection orders, creating purchase order numbers, updating housing management systems, and any other administration tasks to fully support the team.
Working for a local charity providing vital support to the operations and customer services team.
Posted by Hays Specialist Recruitment Limited • £16/hr to £16.11/hr
Your new role
Your new company
We're working with an organisation based in Waterbeach just north of Cambridge, who are looking for a temporary administrator to cover long-term sick leave until the end of October 2024.
Lead, support and develop a team of Customer Service Advisors.
General
Advancing People Multilingual - Recruitment Specialists are now recruiting for a German Speaking Customer Service Team Leader for their client on a remote work from home basis
As a German Speaking Customer Service Team Leader it will be your responsibility to work with customers, primarily those based in the German speaking region and covering the German speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner whilst leading a team of Multilingual speaking Advisors.