Do you have experience working within a customer service support role?
Do you enjoy managing key clients and developing existing relationships with customers?
Benefits: 20 days holiday plus bank holidays, End of Year Profit Bonus, Christmas close, Parking, Pension, Training and Development opportunities, fun social team events quarterly and monthly office lunches.
Handling high volumes of inbound and outbound calls
You will be joining a growing and dedicated team who are responsible for ensuring the smooth running of the companies services, day to day duties will include:
Working for our client based in Sussex, this role will be undertaken on a fully remote basis.
Our client is a leading online retailer who is currently seeking a Customer Support Representative to join their team in Crowborough.
You will report directly to the Head of Customer Service and you will work extremely close with the external sales team and the Dispatch/Warehouse & Purchasing Department.
The job implies support and assistance within the sales office (order processing, outgoing and incoming phone calls, responding to enquiries) .
Carry out reminder calls to customers for appointments
Fully manage each day's appointment sessions
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
HRGO Recruitment are looking for a Customer Services and Dispatch Agent.
The role holder will be expected to provide 1st line support, information and updates to our customers, managers, internal departments, and any other relevant stake holders, whilst going the extra mile to present all customers with a world class customer service experience.
This role reports to the UK Operations Services Manager within the Group Operations Team.
A talented Customer Service professional is being sought by my client to provide first line support to its clients and engineers.
This is a fantastic hybrid opportunity for a highly organised and committed Customer Service person to account manage projects including scheduling jobs, organising accommodation for field engineers and keeping customers up to date on projects.
The role will include
Providing first class 1st line support, information and updates to customers, managers, and internal departments.