This role is for a diligent Italian Speaking Customer Service Assistant who will provide exceptional support to customers, while effectively managing their queries and requests in the industrial/manufacturing sector.
Based in Basingstoke, you will be the first point of contact for our Italian-speaking customers, ensuring an outstanding level of service at all times.
This organisation is a leading entity in the industrial/manufacturing sector with a substantial workforce.
The successful candidate should be able to identify and enhance materials on the company Intranet in order to drive the colleague self-service.
The role requires a highly organised, effective HR Coordinator within People Services Coordinator that can work as part of a direct Helpdesk team but provide virtual and matrixed support, able to navigate ambiguity and be outcome focussed and employee experience orientated.
You will be expected to work in the office at least 2 days per week and will preferably have both HR and some payroll experience.
They are expanding their team and requiring some additional support to their Customer Support team.
You do need to have a background either within the Property or Construction sector, or perhaps a facilities background where you are used to recognising common faults with properties.
We are lucky enough to work with one of the most successful Companies in their Industry.
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