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Customer Service Admin Advisors 9 month temporary roles £14.02 FULL TIME - 37.5 hpw We are currently recruiting for full time Customer Service/Admin professionals. This role will be a hybrid role with a mixture of home working and office based. The role will be starting end of May 2024. The role: Managing Customer billing workflow Dealing with inbound calls with some outbound calls Speaking with customers to book appointments for smart meters Answering customer emails Admin duties - sending out confirmations Updating databases and general admin tasks Providing excellent customer service at all times The ideal candidate: Will have telephone customer service experience Will be organised and accurate with good admin skills Previous experience in call centre environments Superb customer services & communication skills Good IT skills (especially Excel) Personable and engaging Problem Solving Skills "Treating Customers Fairly" Will have the desire to offer excellent customer service at all times No sales experience required however experience in handling customers over different platforms (emails, calls etc) is essential APPLY NOW OR CALL LYNSEY FOR MORE INFO Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Casual Funeral Service Operative ?? 0-Hour Contract (Hours are as and when needed) ?? Location: D Ceaser Jones (Cardiff, Glamorgan) ?? Hourly Rate: £12.04 per hour #WorkingWithDignity #DignifiedCareers Our zero-hour contract offers flexibility to our employees. We provide the opportunity to work without being tied to a fixed number of hours each week and create the flexibility you need in your work-life balance! Industry experience isn't essential to be a part of our teams! We look for individuals who love to deliver customer service with compassion and genuine enthusiasm, ensuring that every family receives the support they need during difficult times. This role will suit someone who: Has a Full UK Manual Driving License. Physically able to lift and carry heavy weights in accordance with manual handling procedures. Ideally familiar with the local community. Committed to providing excellent customer service. Demonstrates composure and empathy in sensitive situations. Reliable, well-presented and aims for high standards in their job role. Here is what a typical day could look like for you: Take part in our on-call rota (This is dependant on individual in-branch rota's). Aid with bringing the deceased into our care throughout office hours and out of hours. Preparing and maintaining excellent standards of vehicle cleanliness for our funeral fleet. Participate in coffining duties, including the trimming of coffins/caskets, in addition to dressing and placing the deceased in coffins as appropriate. Being part of the funeral service by bearing the coffin and driving company vehicles. Assisting the Funeral Director with pre-funeral checks including route planning and address checking. You can download the full Job Description at the bottom of this page. What we provide to you: ?? 22-25 Days Holiday Bank Holidays (Accrued). ?? Pension Scheme. ?? Free On-Site/Street Parking. ?? Free Uniform Provided (Incl. Dry Cleaning). ???? Access to our internal permanent opportunities. What are the next steps? To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch! FCA Statement Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.