We are seeking a highly motivated and enthusiastic Operations Manager to oversee the smooth running of our Customer Service Department in the thriving Media & Agency industry.
Our client is a well-established firm in the Media & Agency industry.
With a large team of dedicated professionals based in Chester, they are known for their commitment to delivering outstanding service to their clients.
My client, a successful financial business in Chester is looking to recruit Customer Collections Advisors to join their Customer Finance Support team.
This role will involve communicating with customers who have failed to meet their contractual payments towards their Hire Purchase agreement.
You will assess each customer's circumstances on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customers agreement up to date as soon as possible.