Assisting the Senior Feedback and Resolution Advisers with complaints and compensation claims resolution.
This includes timely contact with the customer; liaison with service team colleagues to gather information, agreeing actions to address dissatisfaction; updating all systems and issuing correspondence within target timescales.
We are looking for a Feedback & Resoloution Advisor
Receiving complaints, compensation requests and reports of customer dissatisfaction registered via multiple channels including : the customer portal, webchat, phone, email, face to face and the customer feedback platform.
I'm currently recruiting for a Client Services Administrator to join a well-established client in BS1 on a full-time, temporary basis (with the possibility for extension).
The role is to start in the next couple of weeks, with an hourly rate of £13.22.
In this role you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that customer accounts might face with accuracy and efficiency.
Reed in Colchester are delighted to be supporting our local client seeking a dedicated and enthusiastic Customer Service Executive to join their team on a Temporary to Permanent basis.
Key Responsibilities
Liaise closely with customers to ensure best in class customer service.
I'm currently recruiting for a Client Services Administrator to join a well-established client in BS1 on a full-time, temporary basis (with the possibility for extension).
The role is to start in the next couple of weeks, with an hourly rate of £13.22.
Posted by Hays Specialist Recruitment Limited • £12/hr to £14.50/hr
My client is seeking a highly organised and efficient Customer Service Representative to process orders and enquiries from external customers for sales of manufactured products.
An exciting new role within a global manufacturing business within the customer service team has arisen, initially on a temporary contract with the opportunity of going permanent.